Program

09:00 — 09:15 – Registration & Welcome Coffee

09:15 – 11:00 Part 1

In the chair:

• Richard NATHSCHLAEGER, Managing Director, AUDATEX, Austria
• Daniela GHETU, Editorial Director, XPRIMM Publications

Keynote Speaker

Peter BRAUMULLER, Managing Director, FMA – Financial Market Authority, Austria – Download
 

Motor insurance digitalization in the CEE – whereto?

• Digitalization – the bridge to the next generations of customers
• Reducing costs and saving time – efficient use of technology
• Using technology to establish a long-term partnership with customers

Speakers:

• Michael THEILMEIER, Vicepresident, GEN Re, Germany – Download
• Sebastian RISSE, Head Operational Excellence P&C Business, SWISS Re – Download
• Christof KLEINHENZ, Senior Manager, Head of Strategy Transformation Consulting, NTT DATA, Germany – Download

11.00 – 11.30 Coffee break

11.30 – 13.00 Part 2

In the chair:

• Michael THEILMEIER, Vicepresident, GEN Re, Germany
• Daniela GHETU, Editorial Director, XPRIMM Publications

How to deal with increasing claims ratios?

• Modern technologies in support to a better costs control
• Fighting fraud – an ongoing challenge

Speakers:

• Ruud Van GERWEN, Product & Partner Marketer, FRISS – Download
• Veselin IVANOV ATANASOV, President, NBIFI – National Bureau of Insurance Fraud Investigation, Bulgaria – Download
• Paul IVAN, Executive Director, RECREX – Download

Interactive Panel: “Innovation & Technology – how deep is the impact?”

• Ruud Van GERWEN, Product & Partner Marketer, FRISS
• Kiril BOSHOV, CEO, EUROHOLD, Bulgaria
• Paul SWOBODA, Member of the Board, UNSAR
• Veselin IVANOV ATANASOV, President, NBIFI – National Bureau of Insurance Fraud Investigation, Bulgaria
• Paul IVAN, Executive Director, RECREX

13.00 – 14.00 Networking lunch

14.00 – 16.00 Part 3

In the chair:

• Michael THEILMEIER, Vicepresident, GEN Re, Germany
• Daniela GHETU, Editorial Director, XPRIMM Publications

Pricing, sales and after sales servicing in the CEE motor insurance market

• Profitability – the top issue
• Pricing – a matter of discontent?
• Dealing with the ageing car fleets – how should insurers adapt?

Keynote Speakers:

• Franz FUCHS, Member of the Managing Board, VIENNA Insurance Group, Austria- Download

Speakers:

• Klime POPOSKI, President, Insurance Supervision Agency, Macedonia – Download
• Florin GOLOVATIC, Director Insurance Supervisory Authority (ASF), Romania – Download
• Madalin ROSU, President, BAAR – Romanian Motor Insurers Bureau & Managing Board Member – OMNIASIG VIG

Interactive poll: “The innovation challenge”

Interactive Panel: “Key challenges in motor insurance: what’s next?”

• Franz FUCHS, Member of the Managing Board, VIENNA Insurance Group, Austria
• Klime POPOSKI, President, Insurance Supervision Agency, Macedonia
• Florin GOLOVATIC, Director Insurance Supervisory Authority (ASF), Romania
• Madalin ROSU, President, BAAR – Romanian Motor Insurers Bureau & Managing Board Member – OMNIASIG VIG